Project Purpose & Justification
1.1 Business Need
Archwood Group currently faces significant operational challenges that limit growth potential and efficiency:
- Fragmented Systems: Operating 12+ disconnected systems leading to data silos and inefficiencies
- Manual Processes: 75% of operational tasks require manual intervention, causing delays and errors
- Limited Visibility: No real-time insights into operations, hindering strategic decision-making
- Scaling Constraints: Current infrastructure cannot support projected 3x growth over next 5 years
- Rising Costs: Annual operational costs increasing 15% year-over-year due to inefficiencies
1.2 Strategic Alignment
The Silvanus Platform directly supports Archwood Group's strategic objectives:
| Strategic Objective | Silvanus Contribution | Expected Impact |
|---|---|---|
| Digital Transformation | Cloud-native platform with AI capabilities | 100% digital processes by 2028 |
| Operational Excellence | Process automation and optimization | 75% reduction in manual tasks |
| Cost Optimization | System consolidation and efficiency gains | 30% reduction in operational costs |
| Business Growth | Scalable infrastructure | Support for 3x growth without proportional cost increase |
| Data-Driven Decisions | Real-time analytics and insights | 50% faster decision-making |
Project Objectives & Success Criteria
2.1 Primary Objectives
2.2 Measurable Success Criteria
| Category | Metric | Target | Measurement Method |
|---|---|---|---|
| User Adoption | Active users | > 90% of employees | System analytics |
| System Performance | Uptime | 99.9% availability | Monitoring tools |
| Response Time | API latency | < 200ms (95th percentile) | Performance monitoring |
| Process Efficiency | Task completion time | 50% reduction | Process analytics |
| User Satisfaction | NPS Score | > 70 | Quarterly surveys |
| Error Rate | System errors | < 0.1% | Error tracking |
| ROI | Payback period | < 18 months | Financial analysis |
Project Scope
3.1 In Scope
- Platform Development:
- Core authentication and authorization system
- User management and organizational hierarchy
- Workflow automation engine
- API gateway and service layer
- Data integration and migration
- AI Capabilities:
- Silvanus intelligent agent development
- Natural language processing
- Automated decision support
- Predictive analytics
- Infrastructure:
- Azure cloud environment setup
- Database and storage systems
- Security and compliance framework
- Monitoring and alerting systems
- Integration:
- Legacy system connectors
- Data migration from existing systems
- Third-party service integrations
- Azure Active Directory integration
3.2 Out of Scope
- Complete decommissioning of all legacy systems (phased approach)
- Hardware procurement or on-premises infrastructure
- Business process reengineering beyond platform requirements
- External customer-facing applications (initial phase)
- Non-Archwood subsidiary systems
- Custom mobile applications for external users
3.3 Key Deliverables
| Deliverable | Description | Due Date |
|---|---|---|
| Technical Architecture | Complete system design and specifications | January 31, 2026 |
| Core Platform MVP | Basic authentication, user management, APIs | March 31, 2026 |
| Pilot Deployment | Limited rollout to select departments | June 30, 2026 |
| Production Release | Organization-wide platform deployment | September 30, 2026 |
| AI Agent Launch | Silvanus bot operational | December 31, 2026 |
| Advanced Features | Analytics, automation, integrations | June 30, 2027 |
| Platform Optimization | Performance tuning and scaling | December 31, 2027 |
Project Organization & Stakeholders
4.1 Governance Structure
Executive Steering Committee
Purpose: Strategic oversight and decision-making
Meeting Frequency: Monthly
Members:
- CEO - Final authority
- CFO - Budget approval
- CTO - Technical oversight
- COO - Operational alignment
- Project Sponsor - Direct oversight
Project Management Office
Purpose: Day-to-day project management and coordination
Meeting Frequency: Weekly
Members:
- Project Manager - Overall project leadership
- Technical Lead - Architecture decisions
- Business Analyst - Requirements management
- Change Manager - Organizational change
- PMO Coordinator - Administrative support
4.2 Key Stakeholders
| Stakeholder | Role/Department | Interest/Influence | Engagement Strategy |
|---|---|---|---|
| Executive Team | C-Suite | High/High | Monthly steering committee, executive briefings |
| Department Heads | All Departments | High/High | Bi-weekly updates, requirements sessions |
| IT Department | Technology | High/Medium | Daily collaboration, technical reviews |
| End Users | All Employees | High/Low | Training sessions, feedback surveys |
| Finance Team | Finance | Medium/High | Budget reviews, ROI reporting |
| Security Team | InfoSec | High/Medium | Security reviews, compliance audits |
| External Vendors | Various | Low/Low | Integration planning, contract management |
4.3 Project Team Structure
| Role | Responsibilities | FTE | Phase |
|---|---|---|---|
| Project Manager | Overall project management, stakeholder coordination | 1.0 | All |
| Technical Architect | System design, technical decisions | 1.0 | All |
| Lead Developer | Development team leadership, code reviews | 1.0 | All |
| Senior Developers | Platform development, testing | 3.0 | Phase 1 |
| DevOps Engineer | Infrastructure, CI/CD, deployment | 1.0 | All |
| AI/ML Engineer | Silvanus agent development | 1.0 | Phase 2+ |
| Business Analyst | Requirements gathering, documentation | 1.0 | All |
| QA Engineers | Testing, quality assurance | 2.0 | Phase 2+ |
| Change Manager | Organizational change, training | 1.0 | Phase 3+ |
Project Timeline & Milestones
5.1 Major Milestones
Budget & Resources
6.1 Budget Overview
6.2 Budget Breakdown
| Category | Year 1 (2026) | Year 2 (2027) | Total |
|---|---|---|---|
| Personnel Costs | £1,200,000 | £1,500,000 | £2,700,000 |
| Infrastructure (Azure) | £300,000 | £400,000 | £700,000 |
| Software Licenses | £150,000 | £200,000 | £350,000 |
| Training & Change Management | £100,000 | £150,000 | £250,000 |
| Total | £1,750,000 | £2,250,000 | £4,000,000 |
6.3 Return on Investment
Financial Benefits
- Annual Cost Savings: £2.5M from Year 2
- Payback Period: 18 months
- 5-Year NPV: £8.2M
- IRR: 62%
Risk Management
7.1 Key Risks & Mitigation
Technical Complexity
Risk: Underestimating integration complexity with 12+ legacy systems
Impact: High
Probability: Medium
Mitigation: Phased integration approach, dedicated integration team, proven patterns, external expertise engagement
Change Resistance
Risk: User adoption challenges and organizational resistance
Impact: High
Probability: Medium
Mitigation: Comprehensive change management program, executive sponsorship, quick wins demonstration, champion network
Resource Constraints
Risk: Difficulty recruiting skilled technical resources
Impact: Medium
Probability: High
Mitigation: Early recruitment, competitive packages, contractor partnerships, knowledge transfer programs
Scope Creep
Risk: Uncontrolled expansion of project scope
Impact: Medium
Probability: Medium
Mitigation: Clear scope definition, change control process, regular stakeholder alignment, prioritization framework
Technology Risk
Risk: Selected technologies don't meet requirements
Impact: Low
Probability: Low
Mitigation: Proven technology stack, Azure partnership, POC validation, architectural flexibility
Security Breach
Risk: Security vulnerabilities in new platform
Impact: High
Probability: Low
Mitigation: Security-by-design, regular audits, penetration testing, compliance frameworks
Communication Plan
8.1 Communication Strategy
| Audience | Method | Frequency | Owner |
|---|---|---|---|
| Steering Committee | Formal presentation | Monthly | Project Manager |
| Project Team | Stand-up meetings | Daily | Scrum Master |
| Department Heads | Status reports | Bi-weekly | Project Manager |
| All Employees | Email newsletter | Monthly | Change Manager |
| IT Department | Technical briefings | Weekly | Technical Lead |
| External Stakeholders | Quarterly updates | Quarterly | Project Sponsor |
8.2 Reporting Structure
- Executive Dashboard: Real-time KPIs and project health metrics
- Monthly Status Report: Comprehensive progress update including schedule, budget, risks, and issues
- Risk Register: Weekly updates on risk status and mitigation actions
- Sprint Reports: Bi-weekly development progress and velocity metrics
- Financial Reports: Monthly budget vs. actual analysis
Change Management
9.1 Change Management Approach
The success of the Silvanus Platform depends heavily on user adoption and organizational change. Our change management strategy includes:
Awareness Phase (Q4 2025 - Q1 2026)
- Executive town halls to communicate vision and benefits
- Department briefings on upcoming changes
- Intranet site with project information and FAQs
- Change champion network establishment
Preparation Phase (Q2 - Q3 2026)
- Skills gap analysis and training needs assessment
- Training curriculum development
- Pilot user group selection and preparation
- Process documentation and updating
Implementation Phase (Q4 2026 - Q2 2027)
- Comprehensive user training programs
- Super-user certification
- Floor-walking support during go-live
- Feedback collection and rapid response
Reinforcement Phase (Q3 - Q4 2027)
- Continuous improvement based on feedback
- Success story sharing
- Advanced feature training
- Benefits realization tracking
Assumptions & Constraints
10.1 Key Assumptions
- Executive sponsorship and support will remain consistent throughout the project
- Budget approval for full £4M will be secured before project start
- Key technical resources can be recruited within planned timeframes
- Azure cloud services will meet all technical requirements
- Legacy systems will remain operational during transition period
- User adoption targets (90%) are achievable with proper change management
- No major organizational restructuring during implementation
10.2 Constraints
- Budget: Fixed at £4M with limited contingency (10%)
- Timeline: Must achieve production deployment by end of 2026
- Resources: Maximum team size of 20 people
- Technology: Must use Azure cloud services (corporate standard)
- Compliance: Must meet GDPR and industry regulations
- Integration: Cannot disrupt current business operations
Dependencies
| Dependency | Type | Impact | Management Strategy |
|---|---|---|---|
| Azure Environment Setup | Technical | Critical path | Early engagement with Azure team |
| Legacy System Documentation | Information | Integration design | Documentation audit in Q4 2025 |
| Security Approval | Compliance | Go-live gate | Early security architecture review |
| User Training Completion | Organizational | Adoption success | Phased training approach |
| Data Migration | Technical | Cutover planning | Incremental migration strategy |